Our operations are mainly focused to representation of pharmaceutical products and medical devices of foreign manufacturers, premiere consulting service in medical and biomedical field, regulatory and pharmacovigilance services, market research, punctual delivery and highest level custom service.
Our activites are focused to meet needs in medical field by offering dedicated approach, highly educated and experienced team, full service from regulatory operations, product positioning, promotive and marketing activities to logistics and distribution as well as side effects monitoring.
Our sales and marketing success are result of industry expertise, regional knowledge and extensive network of relationships on the field.
Our team is composed of highly educated professionals committed to collaborative team work, development and improvement of sales and communication skills and product knowledge.
Our mission is…
to provide our partners with most professional promotion and marketing service but also with the latest developments from their field. Our guiding principle is excellence in meeting any customer demand. Commitment to build special relationships with our partners, based on mutual confidence but also to listen to the needs of wider community is our main goal.
Our vision is…
to implement highest business standards in our everyday activities and make them govern our day-to-day operations. Our ultimate goal is implementation of these highest standards in our ongoing activities. We insist on principle „quality before quantity“, on business with highest ethical standards and above all, we want to deliver exceptional value for our customers.
Pharmacol operates in accordance to highest quality standards and standard operational procedures that assure traceability of all pharmaceuticals and medical devices, management and documentation, proper warehousing, controlled transport and logistical service, process management in case of recall, follow up of all relevant regulatory or scientific paper as well as properly educated professionals and complete IT support.
Quality policy (Zagreb, February 4th, 2019.)
The main activity of Pharmacol d.o.o. is sale, storage and delivery of medicines, medical devices, cosmetic products, antiseptics / disinfectants and consumer goods, as well as maintenance and servicing of medical devices from its own sales program, registration and representation.
The quality of our products and the top service we offer is a fundamental value on which we build our competitiveness and to continuously improve our company’s efficiency and performance.
Our team consists of highly educated professionals who advocate collaborative teamwork, develop and improve sales and communication skills and product knowledge.
Our mission is to provide our partners with the highest level of professional promotion and marketing services and presentations of the latest achievements in their field. Our guiding principle is excellence in meeting any customer needs. The main goal is the commitment to building special relationships with our partners, based on mutual trust, as well as recognizing the needs of the wider community.
Our vision and ultimate goal is to implement the most business standards in our daily activities. We adhere to the principle of “Quality before Quantities”, to operate according to the highest ethical standards and above all, we want to provide exceptional value to our customers.
Pharmacol operates in accordance with the highest standards of quality and standard operating procedures that ensure traceability of all medicines and medical devices, documentation management, proper storage, controlled transport and logistics service, process management in the event of recall, monitoring of all relevant regulatory requirements and scientific achievements. Our suitably educated professionals and complete IT support ensure the secure implementation of all processes.
In order to maintain the satisfaction of our customers and product users and attract new interest, we undertake to:
- consider, analyze and manage business risks and strive to identify opportunities for new exploits
- follow the regulations and requirements of the interested parties and adapt them permanently
- regularly evaluate the impact of their processes on the environment and strive to permanently improve them
- develop and nurture mutually beneficial relationships with all interested parties
- to continuously improve the efficiency of the process and quality management system and environment based on the requirements of international standards ISO 9001: 2015 and ISO 14001: 2015
- set ambitious, measurable and achievable goals.
The duty and obligation of all employees is to accept the quality and environmental management policy as a permanent principle in their daily work.
Pharmacol provides full service of regulatory process from registration to reimbursement.
Our professionals are managing procedures in accordance to local standards and EMEA regulations providing highest level of service in time. Coordination with Regulatory authorities at the local level, service from translation to submission, maintenance of pharmacovigilance system and ongoing education are main strengths of our RA-PV service.
Sales & Marketing
Our sales team is built of highly educated professionals all with biomedical background and long time experience on the field. Positive competitive environment, collaborative team structure and ongoing education and product knowledge is resulting with excellent promotion, marketing and sales results.
Dedicated, personal approach and product lifecycle management (from market analysis, product launch to advertising, sponsorships and events) guarantee successful promotional/sales strategy.
Logistics and distribution
Pharmacol provides all your logistics needs. We ensure all our domestic shipping activities run smoothly and arrange exports including all customs formalities within Europe. We are experienced in road transport especially temperature controlled tracking. We can offer direct to customer distribution also by controlled temperature – sensitive service.
CEO Pharmacol Petra Pungerčar
Pharmacol is member of Franco-Croatian Chamber of Commerce and Industry
Pharmacol je član Francusko-hrvatske trgovinske i industrijske komore